FOX 5 in Atlanta reports:
A cyberattack that shut down Georgia’s SNAP (Supplemental Nutrition Assistance Program) call center may not have been an isolated incident.
Officials with the United States Department of Agriculture tell FOX 5 that similar attacks have happened in six other states recently.
The backstory:
On July 28, the Georgia Department of Human Services said bots targeted the Interactive Voice Response (IVR) system operated by Conduent, a third-party vendor contracted by the state to manage their call center. The system allows EBT (Electronic Benefit Transfer) recipients to check card status, review balances, and access account information.
Read more at FOX 5.
