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‘Impersonation as a service’ the next big thing in cybercrime

In Data Breach News
August 25, 2025

First, they impersonated your email domains and vendors in business email compromise and phishing schemes. Then we read how members of “The Com” and “Scattered Spider” would call your helpdesk and claim to be employees who needed a password reset. Impersonation is being taken to the next level. The Register reports:

English speakers adept at social engineering are a hot commodity in the cybercrime job market.

According to threat detection and response firm ReliaQuest, English-language social engineering is among the most in-demand skill sets on underground forums, with the number of job advertisements mentioning this particular talent more than doubling between 2024 and 2025. The security shop tracked 4 of these types of job listings last year, compared to 10 as of July 2025.

For organizations looking to defend against digital intruders, this also indicates that English-language social engineering attacks are likely to become even more frequent as criminals learn from their peers’ successes.

Identity security shop Nametag CEO Aaron Painter calls this new-ish attack technique “impersonation-as-a-service.” 

Read more at The Register.