Bleeping Computer reports:
Canadian business process outsourcing giant Telus Digital has confirmed it suffered a security incident after threat actors claimed to have stolen nearly 1 petabyte of data from the company in a multi-month breach.
Telus Digital is the digital services and business process outsourcing (BPO) arm of Canadian telecommunications provider Telus, providing customer support, content moderation, AI data services, and other outsourced operational services to companies worldwide.
Because BPO providers often handle customer support, billing, and internal authentication tools for multiple companies, they can become attractive targets for threat actors seeking access to large amounts of customer and corporate data through a single breach.
The breach was carried out by threat actors known as ShinyHunters, who claims to have stolen a wide range of customer data related to Telus’ BPO operations, as well as call records for Telus’ consumer telecommunications division.
Read more at Bleeping Computer.
