What caused a massive Verizon outage yesterday? The firm still hasn’t said. The Gothamist reports:
Verizon service is back for affected customers in the New York area after a widespread outage disrupted cellphones across the country for much of Wednesday, the company said.
Affected customers will receive account credits, according to Verizon, which said details would be shared directly with customers. Any customers still experiencing connectivity issues should restart their devices to reconnect to the network, the company added.
“Today, we let many of our customers down and for that, we are truly sorry,” Verizon wrote in a post on social media Wednesday night. “They expect more from us.”
The outage was resolved before 10:30 p.m., according to the company. Tracking site Downdetector showed more than 175,000 Verizon customers nationwide had reported service issues at the outage’s peak, including more than 10,000 in New York City.
Read more at The Gothamist.
